Sakshamoffice

FAQ

Our Services

Would you like to take over our exclusive services

Will it be a one stop solution?

Yes, our concern will be a one stop solution, which meets all your office needs.

Can you choose any printer brand for leasing?

Absolutely yes! We have included the top brands to make it easy for you to choose a printer brand as per your needs. You can stay assured about the quality when you choose us.

Will Saksham take care of installation and servicing of printers / copiers?

Yes! When you choose to return irrespective of the package, it is our duty to service and maintain the printer. All you have to do is to pay according to the terms we have set for and we handle the rest.

What is the price of a managed print solution?

Since this is a tailor made solution, it depends and varies from one to other organization. However, we can ensure to offer the most competitive price model. We are the managed print services company to handle your requirements and offer the best solution.

What is the maintenance protocol of the Konica Minolta printer rental services?

Fortunately, there is no requirement of maintenance as we have the professionals who will take care of the installation and maintenance service of these high-end printers. All you need is to make sure that you use it as per your requirements and enjoy our services.

You Are Providing Only Rental Basis?

No, We are Providing Rent & Sales Also.

How to maintain the MFD machines?

You don’t have to take the stress of maintaining the MFD machines as we have the professionals who will take care of it.

Pre-Sales Queries

Q1. What is the expected delivery timeline after placing an order?

Ans. Our standard delivery timeline is between 2 to 4 weeks, depending on product availability and location.

Ans. We aim to resolve service issues within 2 to 4 hours of reporting, ensuring minimal downtime.

Q3. Who are your authorized partners?

Ans. We are authorized partners of leading brands including KONICA and CANON.

Q4. Which printer brands do you support?

 Ans. We provide support for a wide range of leading printer brands, including: KONICA, CANON, HP, EPSON, and KYOCERA.

Q5. What are the terms of your Service Level Agreement (SLA)?

 Ans. Our SLA ensures prompt support, preventive maintenance, timely consumable replacement, and quick resolution of service calls. Detailed terms can be shared upon request.

Q6. Where is your office located?

Ans. Our Corporate Office is located in Gurgaon.

Post-Sales Queries

Q1. Can I choose any printer brand for leasing?

Ans. Yes, we offer leasing options across various leading printer brands based on your preference and requirements.

Q2. Will Saksham handle the installation and servicing of printers/copiers?

Ans. Yes, we manage complete installation, configuration, and ongoing servicing of all leased equipment.

Q3. Do you offer services only on a rental basis?

Ans. Yes, our core offering includes printer and copier solutions on a rental basis, ensuring cost-efficiency and flexibility.

Q4. How are the Multifunction Devices (MFDs) maintained?

We provide Annual Maintenance Contracts (AMC) that cover regular servicing, preventive maintenance, and support to ensure seamless operations.

Pay Only for Printed Pages

You can now bring a multifunction printer device to your office without any hassle! Saksham makes it possible with easy rentals.

Cut your printing costs

Want to cut your printing costs? Our printer rental service is here to help. Saksham brings you a cost-effective document solution.

Rent More, Worry Less

Just rent what you need, when you need! Choose a complete printing & documentation solution from Saksham

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